Shipping policy

At Kidzo Qatar, we are committed to delivering your child's dream ride quickly and safely. We strive to provide a smooth and reliable delivery experience across Qatar.

Delivery Coverage

We currently deliver to Doha and all major cities and regions across Qatar.

Delivery Time

Standard Delivery: 2–3 Working Days
Delivery times may vary during public holidays or peak shopping seasons.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before your order is confirmed.
We may offer free shipping on selected products or promotional campaigns.

Order Processing

Orders are processed within 1–2 business days .
Orders placed on weekends or public holidays will be processed on the next working day.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible locations across Qatar.

Order Tracking

Once your order has been dispatched, you will receive an order confirmation and delivery update via your registered contact details.

Delivery Attempts

If you are unavailable during the delivery attempt, our delivery partner may contact you to arrange another suitable delivery time.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of receiving your order. Kindly provide your order number along with photos of the product so we can resolve the issue promptly.

Delivery Delays

While we make every effort to deliver your order on time, unforeseen circumstances such as weather conditions, public holidays, or courier delays may occasionally affect delivery schedules.